I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
I have finally managed to download the game to my external hard drive after over a week of trying to figure that out and now the game is popping up with this error every time I try to open it. I have been trying all of the fixes related to it on other threads: uninstalling/re-downloading Sims, reseting and deleting Origin to re-download, moving the EA folder out to open the game, creating a symlink for the EA folder (no idea if it actually worked), restarting the computer practically every time, but the game will still not open. So I have no idea what is happening or how to fix it. I am not a huge gamer, I really only casually play this every once in a while and it was messing with my computer so I had to move it. So I have absolutely no clue what I can do to actually fix this as a non tech savvy person, please help! (and pretty please explain in great detail)
Creating a symlink is nothing to do with your game being installed on an external drive. It is storing your Sims 4 folder on an external drive, the folder that contains saves, mods etc. You need to figure out whether you actually created the symlink properly and if you did, you need to reverse it if you don't want to store the folder on the external.
Have you enabled all permissions for the external drive? You would have been prompted for this during the installation process.
Is the drive properly plugged in and mounted on your desktop or in Finder?
In Origin > Preferences > Installs & Saves, is the file path correctly pointing to the external drive?
