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Bluebellflora's avatar
Bluebellflora
Hero+
10 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
poeticari's avatar
poeticari
2 years ago

Hello, I am also experiencing this problem. Permissions have been allowed for the game, I have uninstalled and reinstalled, tried resetting origin and restarting my laptop, taking everything out of the drive and downloading the game fresh, and I am still experiencing a problem with the game being able to load. Any ideas?

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@poeticari

Please post a screenshot of the error message and screenshots showing what access the game has in Files & Folders and Full Disk Access in System Settings.
  • poeticari's avatar
    poeticari
    2 years ago

    Origin, Sims 4 & 3 all have full disk access. I think it is important to add that I am using an external hard drive. 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 years ago
      @poeticari

      Yes, using an external hard drive is very relevant. Have you created the symlink to store the TS4 folder on the external drive?
      • poeticari's avatar
        poeticari
        2 years ago

        No I have not, I would need directions on how to do so? 

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