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Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
milidarriulat's avatar
milidarriulat
6 years ago

Hi, have you tried launching the game from another user?

Pupalaikis's avatar
Pupalaikis
6 years ago
@milidarriulat I created a new user account on Origin. The Sims game is connected to my original user account. Is there a way to allow the new user account to use the game on the original user account?

Thank you for the help.
  • sandras815's avatar
    sandras815
    6 years ago

    I'm having the same issue - created a new user on my Mac to get around the problem, worked for one day, now I'm getting "Unable to start: Origin is currently not running. Please make sure that Origin is running before attempting to play The Sims™ 4 [d3382ced:984c6a38:00000001:00000000]".

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