1st Nov update
I see that many people have different issues after today's update of the game. Mine was that the game just simply shut down in mid-play, no questions asked so to speak. I've restarted the game and al...
Forum Discussion
nikolinaj Your dxdiag lists a few generic Windows update errors, so please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please let me know whether a new save works, and whether you get an error code when trying to load your current save. I see some details in your dxdiag that might be issues, but nothing definitive, so this could be a save or game issue rather than a computer issue. I don't want to waste your time addressing potential system issues if they're not causing problems with Sims 4.
