accidentally deleted sims 4 folder
i accidentally deleted my whole sims 4 folder and im currently reinstalling it and this is all that shows in the folder can anybody help me out ? i had everything on an external hard drive but it stopped working so i had to reinstall on my pc
@chelisee1 For some reason, you've installed the game's program files into Documents\Electronic Arts. This will be a serious issue because the game tries to create its user data folder there, and the two folders need to be separate. Please delete everything in your screenshot, then clear Origin's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Please also stop OneDrive from automatically syncing the content of Documents. (You may need to do this before you delete the folders in your screenshot.) You can leave OneDrive enabled and upload files manually, but the auto sync can mess with the Sims 4 user data folder, and it's simpler to prevent it from happening than fix problems that you see later.
Open Origin, hover over your username, select Application Settings, then the Installs & Saves header, and make sure Origin is set to install to Program Files (x86)\Origin Games. Then download Sims 4, and again make sure it's downloading to the Origin Games folder.
Once the game is installed, you can launch it to create a new user data folder in Documents\Electronic Arts.