after the update the game does not start

I am having the same issue. I play the game both on my laptop and my desktop. I did the base game update for the New Death expansion. Played it once and everything was great. tried it again and it launches the game window and then does nothing else. Even when I force quit that window the EA app still says the game is running. I have to restart my computer before I can try again. I uninstalled , removed everything from the directory, reset eveything. Still nothing works. How ever I can still play on my laptop with no problem. The are both Windows 11 computers and the laptop is about 10 years older, the desktop is just under 2 years old.