Forum Discussion

Larryssunflower's avatar
5 years ago

Annoying issue with CAS curser

Every time I try to select in my new sim, or their eyes or anything to add to it, it just glitched out or  tries to turn the camera? It’s really weird. I took out my mods, did nothing, turned off WiFi, I “repaired” the game in origin, still did nothing. It’s super frustrating and impossible to create a new sim. Any suggestions? 

3 Replies

  • @Larryssunflower  Sorry for the late reply.  Are you still having issues?  If so, please disable any overlays you have running: Steam, Discord, etc.  Disable Origin in-game too: hover over your username, select Applciation Settings, then the Origin in-game header, and disable the option at the top.

  • Infired21's avatar
    Infired21
    5 years ago
    @puzzlezaddict it still didn't work.... I still can't create a new sim....and when you try to load a game....it takes forever and shows an hourglass for some reason
    But thank you for helping
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Infired21  Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

    If that doesn't help, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether CAS and a new save work normally.  Let me know either way.

    If you still have issues in a clean folder, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/