Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Could you also post a picture how it looks for you for the advanced options ?
This is what you should be seeing
For some reason my options menu does not have the "When launching this game" field. It only shows language and command line arguments. I have attached the DxDiag file.
No i have the option to switch and no matter which option I put the computer on sims wont launch, It also made me download the legacy edition despite having a 64bit and gives me an error code when I go to launch the game.
Task manager is saying it's the legacy edition, which is weird as I did not download it. It seems it must have been auto downloaded when I did the update? But when I try to open the game it tells me that I am missing files and need to download the legacy edition. I just download the legacy edition to see if that will give me the option to change it to 64bit but the option is still not showing up in advanced launch options.
I am now able to open and run the game as legacy edition, but I'm not seeing anyway to run the 64bit version.
Update: I have now gotten it to work. For anyone with a similar problem, trying using the repair option in the setting menu. Since doing that the option field for "When launching this game" has now appeared and I am able to run the 64bit version.
Community Manager
