Forum Discussion

landofdepartures's avatar
6 days ago

black screen and atrocious lag. please help!

Okay so I played sims all day yesterday and my game was working completely fine. Today I open my laptop to play and the game has completely reset my graphics and UI settings. weird. So, I change them back to what I usually use best as I can remember and I go to load my current save file. The game takes like 5 minutes to load but that’s normal for me. However when it finally does load the game screen is totally black, the UI however is fine, but there is an atrocious lag.
So, I quit the game and went to repair, didn’t help. I tried traveling with my sim to a new lot and the lot wasn’t black but the lag continues to make the game unplayable. Can anyone help? 

1 Reply

  • landofdepartures​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.