Forum Discussion

ShannenLeigh21's avatar
2 months ago

Blank Map Issue

I have loaded into Glimmerbrook to find that the map is blank. No lots, unable to place anything ect. I have tried disabling mods, tried repairing the game through the EA app, tried uninstalling and reinstalling, nothing has worked. Is there anyone who is able to help me fix this please? It lets me travel into the world by using the glimmerstone (from another world) and then going back through the portal to the normal map. Looked all online and that tells me to do all the steps I’ve already done. Any help would be appreciated :)

5 Replies

  • ShannenLeigh21​  Do you see two copies of Glimmerbrook on the Manage Worlds screen?  Did Glimmerbrook previously work in this save?  Does it work in a new save?  Please test and let me know.

    Please also list the troubleshooting steps you've already tried so I don't make the same suggestions.

  • moznaplakac's avatar
    moznaplakac
    Rising Newcomer
    7 days ago

    I only see one copy of Glimmerbrook on the Manage Worlds screen. Glimmerbrook doesn't work properly in this save, but it works fine in a new save. I tried reinstalling the pack and used the repair tool in the EA App. I also tried removing the "Mods," "Tray," and "localthumbcache.package" files from The Sims 4 folder, but nothing worked. Please help me resolve this issue.

  • moznaplakac​  Please remove the pack again, open your affected save with it missing, save your progress, and reinstall the pack.  This will remove all RoM-related data from the save, but it's the only simple way to fix the issue, and perhaps the only way—the more complicated method assumes that there's one intact version of the world as well as the broken one.

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