<-- My actual TS4 account
I agree, not being able to talk to a real, live person is exceptionally frustrating. I get that paying people to do that is a huge overhead but NOT doing it is not only really weird, but cruel imo. Being shuffled through an automated service with a repetitive loop is no fun to go through at all.
Pushing off the majority of game help to the players is pretty lazy (my polite word) imo. Though bless their/our hearts, we really want to help!
I will attempt to get the "chat with us" option to show up. I did try different browsers already, but will try again.
I also have a severe, chronic pain condition where typing gets pretty painful. Using my hands at all for a while is very painful.
The white screen happened with a new game (I always create new characters with a new world/kit etc). I have never been able to access the new Ravenwood world at all yet.
