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0uo99p045x1v's avatar
0uo99p045x1v
New Novice
3 months ago

Bought Sims 4 Adventure Awaits - Now game Crashes when saving

Has anyone had any issues since getting the adventure awaits pack? I have tried to save a game and it instantly crashes and closes the game. I have repaired the game twice and cleared cashe and still as soon as I go to save it, it crashes. The mods have been disabled as well. I never had this problem before, it just started as soon as I got the new pack. Also this is for PC play if that matters.

6 Replies

  • 0uo99p045x1v​  Please test a new save, with your Mods folder removed, for comparison's sake.

    If the new save crashes, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • 0uo99p045x1v​  Your graphics driver is crashing and is also several years old, so that's the place to start.  Please download driver version 577.00 here:

    https://www.nvidia.com/en-us/geforce/drivers/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards and before trying to play.

    If that doesn't help, please try playing with your computer offline, which is a test for a few possible causes.  You can put the EA App in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

  • Hi, I am having the same issue too. I just bought Adventure Awaits pack and every time I am in CAS creating the camp outfits the whole game crashes. I removed Mods and everything, still same issue