Broken Vet Clinic
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.77.1020
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Seasons, Parenthood, Backyard Stuff, Kids Room Stuff, Strangerville, Dine Out, Vampires
Steps: How can we find the bug ourselves? Own a vet clinic, hire employees/try to bill pet owner
What happens when the bug occurs? Can't bill owner, option appears but gets cancelled immediately, can only dismiss owner, customer rating/satisfaction goes down. Employees don't examine pets or greet them, only once or twice and then they get stuck and stand still, even when debug resetting them.
What do you expect to see? Employees taking care, cleaning, examining, and greeting animals, employees walking around, bill owner and get money for curing their pet.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
So I have a lesbian couple, just got engaged, with a cat. I'm going by the storyline I made, and my main sim wants to be a vet and take care of animals. After hours of hard work, I can finally buy a vet clinic. I have 2 employees, the woman from the Delgato family (vet 3 skill) and a random sim (vet 1 skill). Everything seemed to be going fine, until halfway through the day they just stopped moving, however every couple of hours Delgato examines the pets, yet they take forever to cure them. I playtested the vet clinic and it's completely functional, no items blocking anything, no cheats, etc. I'm considering placing a new clinic down. I can't bill owners anymore, just dismiss them, and billing them hardly happens automatically. I have to keep disallowing new customers because my sim has to do everything herself. I closed the clinic because I'm losing money and ratings. This has happens almost 100% of the time, I just hardly own a vet clinic in my storylines, I play on the lowest settings possible, laptop mod off, (sims setting high of course) with little lag unless I'm recording videos. Nothing absolutely game breaking has happened to me before. I also can't train my cat to stay off of counters, I lecture him but relationship doesn't go down, and it never says he learned to stay off of counters. Any and all help is appreciated.