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Bffgsb123's avatar
Bffgsb123
Seasoned Newcomer
24 days ago

Camera tilting/jaggity camera glitch

Hello, every time I enter build mode, and I try to tilt my camera it doesn't allow me to, I've tried all the fixes like removing my mods, repairing the game, changing to different camera settings and even trying a new mouse even though a couple months ago I was playing the game just fine with my current mouse. I am also experiencing extreme choppy graphics, and there is nothing wrong with my graphics card as I play pretty graphics heavy games all the time and have no issues at all! Pls help me!!! :) 

graphics
lag

7 Replies

  • Bffgsb123's avatar
    Bffgsb123
    Seasoned Newcomer
    24 days ago

    Hey I just tried this and the issue is still there :( Thx for the help tho! 

  • crinrict's avatar
    crinrict
    Hero+
    23 days ago

    Hi Bffgsb123​ 

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    20 days ago

    Bffgsb123​  Sorry for the late reply.  Crin asked me to take this thread, but I've mostly been away from the forums for a few days.

    Anyway, please disable your Gigabyte Control Center software, including any associated services that might be running in the Task Manager's background processes list.  I don't know that this is related, but the software is definitely crashing a lot.  And even after you kill it in the Task Manager, it'll restart with Windows, so there's no harm in trying; just make sure to close it down each time you test.

    Please test the game in both fullscreen and windowed modes, quitting and reloading after you switch the setting within the game's graphics options.

  • Bffgsb123's avatar
    Bffgsb123
    Seasoned Newcomer
    16 days ago

    Hey! I'm so sorry for replying late thank you for all the help and suggestions, I tried what you suggested however I'm still having the same problems I've been trying to troubleshoot in any way I possibly can, but nothing seems to work :(

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    16 days ago

    Bffgsb123​  Then please try a clean boot:

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

    When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

    Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

    If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.

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