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BRIGHIDT's avatar
BRIGHIDT
New Traveler
12 years ago
Solved

Cannot Launch Sims 4 CAS Demo

When I launch the demo, it usually hangs before bringing up the ESRB screen. Used to just take a few tries to get in. Good news is, it's gotten a lot more consistent, can't get in at all now, and I'v...
pc
  • BRIGHIDT's avatar
    BRIGHIDT
    12 years ago

    Figured it out, sorry to waste everyone's time.

     

    I started trying to figure out what could possibly make my machine different from everyone else's. Software I have installed for work. The first thing that popped to mind after that realization, was in fact the culprit. Netmotion Mobility XE Client. It’s a secure VPN client. Apparently, even when it’s not running at all, it’s got hooks so deep in Windows networking stack it can break things… even when Origin is running offline.

     

    Anyway, uninstalled that, now I can launch the CAS Demo, all is right with the world.


    Thank you so much for helping crinrict and rumbutter. Since the problem seemed to be only me, I really should have thought of that sooner… I foolishly thought if it wasn’t running, it wasn’t the problem. Silly me.

rumbutter's avatar
rumbutter
Hero (Retired)
12 years ago

for someone to look at your DxDiag the DxDiag can be split up into seperate posts or posted to pastebin.com and link it here split the whole thing up in multiple posts and c/p from the text file to a new post in your thread

BRIGHIDT's avatar
BRIGHIDT
New Traveler
12 years ago

Thanks for suggesting that Rumbutter.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    welcomes 🙂

    hopefully soon you'll have a reply and can get up and running fully 🙂

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