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hph2p13oyz2d's avatar
hph2p13oyz2d
Seasoned Newcomer
1 day ago

Cannot Load Into Residential Rentals since August 2025 Update

I know I'm late for that patch, but I took a break because my game was unplayable. I want to fix it so I can get back into playing. After the update, I couldn't load into any residential rental lots.. other lots were fine. I removed all script mods and outdated mods. I'm not sure what the issue is... I attached my last exception file. If anyone has any tips, I would really appreciate it!!

2 Replies

  • hph2p13oyz2d's avatar
    hph2p13oyz2d
    Seasoned Newcomer
    1 day ago

    <?xml version="1.0" ?><root>

    <BetterExceptions><BEversion>v3.14</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>Not available. More info may be in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>589aba301c9a6c8f68b4e68b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-08-31 20:29:23</createtime><buildsignature>Local.Unknown.Unknown.1.117.227.1030-1.200.000.673.Release</buildsignature><categoryid>build_buy.py:838</categoryid><desyncid>589aba301c9a6c8f68b4e68b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle on_all_households_and_sim_infos_loaded due to exception (SystemError: &lt;built-in function get_plex_tile_count&gt; returned NULL without setting an error)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 290, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 856, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 298, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1455, in close_business&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 841, in _close_business&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 708, in calculate_max_rent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 698, in set_latest_tile_count&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 838, in get_plex_tile_count&#13;&#10;SystemError: &lt;built-in function get_plex_tile_count&gt; returned NULL without setting an errorrtim=0&#13;&#10;Client Session Time: 164.93&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,539,0,6052&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics 30.0.101.1191, GUID: 82578C79-28D3-11EE-ADDE-F130B0FF0EDF&#13; &#10;</desyncdata></report>

    </root>