Forum Discussion

autumnbreize's avatar
autumnbreize
Rising Novice
21 days ago

Can't get online or use gallery, only offline play available.

So I updated the game with no problems but i never received the user agreement message and I can't connect online. I can't get into the gallery at all or collect my rewards from the event. I can play...
crashing
launching
never cc or mods
updates
puzzlezaddict's avatar
puzzlezaddict
Hero+
21 days ago

autumnbreize​ babh613​  Have you enabled Online Social Features, in Options > Game Options > Other?  Is the EA App in online mode?  While offline, you wouldn't see your full game library or any ads, just a list of installed games to launch.

Please also let me know whether you were previously able to connect in-game, or if this has never worked.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,453 PostsLatest Activity: 9 minutes ago