@harasnicole Just on the off chance there's something wrong with this user account, please create a new admin Windows account and try playing there. As before, make it local, and see whether you can get far enough to start a new save.
If that doesn't help, please post a new dxdiag.
hi, i'm stuck in same thing as @harasnicole with the loading screen BUT i just installed 2 new dlc's as well, but one thing i did notice after following this thread for a bit is that my EA launcher doesn't load any of the pictures on my sims packs or the game itself. attached a image.
I installed high school years and horse ranch expansion, maybe the issue is related to any of those packs? Just an idea yk.
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