whenever i try to open the sims nothing loads, when i go to the EA app or steam, it tells me the sims 4 is running when its not. if i try pressing ''stop'' but the button just turns grey and says ''stopping'' and freezes like that. My other steam games are working fine. And even when i try to play the game from the EA app it does the same thing. i dont know what to do, ive tried restarting the app but that didnt work.
livyprogamerlolx I apologize for the late reply. I'm not sure whether your post was moved to this forum after the fact or I just missed it.
Either way, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. You'll be able to (try to) launch Sims 4 without reinstalling anything, but your saves and other user data won't be available.
If this doesn't work, let me know what antivirus you use. If it does work, but you want to fix the game in your main Windows account, let me know whether OneDrive is running when you're signed into that account.
