Can't redeem codes
Hi, I've bought some expansion packs for Sims 4 and tried to redeem the codes, but it doesn't work in the EA App or on the EA website. It always says it's invalid or there was a problem. Even though...
Forum Discussion
Setubalenses This is the kind of issue that needs to be checked by EA customer support. I would strongly recommend a live chat rather than email, so you can explain and test in real time. If you don't see the option, try a slightly different category of issue. Alternately, you can use the website without signing in. Most of the categories that allow you to proceed without an active login also offer the live chat option.
Support may be limited or closed for the next couple of days due to the holiday, but it's usually back online sometime on the 26th.
