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413jmee's avatar
413jmee
New Traveler
2 months ago
Solved

consistent crashing

hi!! my game has been crashing ever since i installed enchanted by nature, and i was wondering if anyone here might be able to help me get to the bottom of it?

i've tested a few different saves, sometimes i took some mods out and sometimes i took all mods out and it still crashed. there's no real rhyme or reason to the crashes, every time it happens my sims are doing something different. i'm attaching all the crash reports i have right now, in case having  multiple helps? i do keep getting exceptions, but they never happen soon before or with a crash, but i can upload them if it might help!

  • 413jmee​  Sorry for the late reply.  Let me know if you get any other crashes.  The Sims 4 errors in your dxdiag look like an issue related to high-end Intel CPUs that the motherboard can overclock by default, but that issue is independent of mods and custom content and has been around for a year.  So if your game is stable with no mods or cc and/or in other worlds, it's unrelated.

13 Replies

  • 413jmee's avatar
    413jmee
    New Traveler
    3 days ago

    my game has been crashing since i installed enchanted by nature, but its gotten really bad after this latest update.

    i waited a day and saw the update was cleared as safe for most of the mods that i used, so i removed/updated those that were not compatible. after a lot of 50/50ing, taking out mods, deleting localthumbcache over and over, and repairing the game over and over, i finally decided to just test on a fresh folder and it still crashed.

    i'll go ahead and attach my latest crash report, last exception, and dxdiag !!

  • 413jmee's avatar
    413jmee
    New Traveler
    2 days ago

    pretty sure i solved it - after a lot of stressing i found out my CPU is one of the faulty 13th gens from intel and it only just started acting up. i've since updated my BIOS and have not had had another crash.

  • 413jmee's avatar
    413jmee
    New Traveler
    2 days ago

    this ended up being it- when you initially replied i had no idea about the faulty 13th/14th gen intel CPUs and didn't fully understand what you meant, it took a lot more googling to find out specifics and actually fix the issue.

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