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Hyde0211's avatar
Hyde0211
Seasoned Newcomer
2 months ago
Solved

corrupt game files which wont repair.

 First time I’ve ever seen this. It tells me to repair so I do, and then click play but nothing happens ?

Has anybody else had this problem? Is this a me problem or something on EA’s end that they need to patch ?

I’ve repaired 3 times but it’s not working and it keeps displaying this message.

I don’t want to uninstall coz I’m assuming I’ll lose all my saves.

Is there a way I can go into my files and copy my saves ? Then plant them back in after I reinstall? If that’s the only option. I only want to uninstall as a last resort. 

  • Hyde0211  That file is a component of the 2015 and newer VC++ runtimes, which Sims 4 uses.  So please uninstall your current versions, if you have them, and install fresh copies.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to play.

2 Replies

  • Hyde0211  That file is a component of the 2015 and newer VC++ runtimes, which Sims 4 uses.  So please uninstall your current versions, if you have them, and install fresh copies.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to play.

  • Hyde0211's avatar
    Hyde0211
    Seasoned Newcomer
    2 months ago

    Oh you're a life saver! Thank you so much!!

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