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velenacz's avatar
velenacz
Newcomer
4 hours ago

Corrupted game (???)

I wish I could get help from actual support on this, but I guess my luck is running low

I accidentally purchased a stuff pack on steam instead of the ea app, because i naively thought you could just transfer the information. turns out you cant

i transferred the packs into the game files on my pc which in turn corrupted my entire game, removing all the text and replacing it with "wwww" or random numbers. I also cant uninstall the game and install it again, the ea app wont let me. im guessing its an anti piracy feature but i literally did purchase those games (and have proof of purchase as well)

does anyone have any advice? 

1 Reply

  • velenacz  Does repairing help?  If not, you can use Revo Uninstaller (the free version is fine) to remove the game, and the App while you're at it.

    If you reinstall the base game through Steam, you'll be able to install your EA App-owned packs into the Steam install and use everything together.  Or you could just get a refund from Steam.

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