crashing on startup

@puzzlezaddict And now EA won't open at all. I have absolutely no clue what I did or what to do...

@SylveraJade  This is a very common issue that sneaks up on plenty of people who are not at all stupid.  If you'd like to get rid of OneDrive, please see the relevant section of the first post of this thread:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370

Hey, I know you made this post over a year ago and it honestly did help. I was able to launch the game when before It would close shortly after the initial intro. What would the next steps be?

I've been having the same problem on start up and I did the clean folder method here. I checked the rest of the thread but you didn't finish the fix for it. Could you please go on? A new folder did launch the game clean and clear no issue after the folder was moved to my desktop. I had removed all my mods on the other broken one.

@EllieBee242  The next step is transferring your saves and other content to the new Sims 4 folder.  Start with your mods and custom content, and if the game stops working, test those files to find the problem.  The 50/50 method can make the process much more efficient:

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

Once you've done that, and the game is working with whatever mods and cc you want to use, add back your saves and Tray files, plus Screenshots and Recorded Videos if you care about those.  The rest can be discarded.

@PianoMan565  Did you try the clean folder, and are you able to play without a crash?  If so, please see the above.  If not, please post a dxdiag.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 Ive done all the steps from post 2 and have followed up until this point but my sims game isnt loading the mods i put into the folder. ive don't it from the normal pathway but it seems like its in a completely different folder altogether because even when i remove the mods they still pop up in the mods list. 

@CANDYSAMMIE  It sounds like you might not be working with the Sims 4 folder the game is actually reading.  Here's how to find it:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

If you are using the correct folder, please list the full path, as shown in-game and described in the guide above.

This was my exact issue!! Thank you for this comment, I spent over an hour trying all the tips and tricks only for this to be the problem and it was fixed in less than a minute 🤣

Thank you for this. I followed your steps and was able to find the issue. Apparently the custom music folders were what was causing my game to crash on the plumbob loading screen before getting to the main menu. Everything else in my game was working fine. I wouldn't have been able to find that without following your advice so you have my heartfelt thanks.