Crashing on the loading screen
My game keeps crashing on the load screen when I open it. I've taken out all my mods and saves, cleared caches for the game and EA app, repaired the game, reinstalled the game, made new files, uninst...
Forum Discussion
campbellcas23 Please repair the game if you haven't done so specifically after uninstalling Total AV. Clear the EA App's cache first:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
With Total AV removed, Windows Defender should have taken over, which could mean Controlled Folder Access is having the same effect. Here's how to check:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html
If that doesn't or didn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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