Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
pc
ughrxnee's avatar
ughrxnee
5 years ago

Hey everyone,

Since the Hispanic Update I have not been able to take screenshots of any sort, whether I press "c" or i use the icon. The pop up shows, but all I see is a white blank screen in the place where the picture should be! I am not the only person with this problem, but is there anyone who could directly help me because I dont know what to do! I am not very tech savvy, so this is a problem for me. Please help I lost screenshots with about a sim day. ☹️

Thanks!

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