Forum Discussion

Hero+

6 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...

4 years ago

Hey, For a while my sims 4 game is getting me to click the enable custom content button which i have been doing, then i press apply changes and then restart the game but then when i go back on it keeps saying the same thing. I went and looked through my mods and checked the ones that needed updating, this still didnt work. I then went on to remove my mods and add a couple of simple pieces that still didnt work, i was still having a problem with it showing up saying enable custom content even though i have been doing it. What should i do??

jpkarlsen
Hero (Retired)
4 years ago
@chessy94
Your antivirus is protecting the Documents folder. You need to add an exception for the Sims 4. In your antivirus settings it will probably say something like Ransomware protection.