Forum Discussion

Pierss's avatar
Pierss
4 years ago
Solved

[CURRENT ISSUE] Logitech Lightsync G203 colours not working

Hi!


I bought a Logitech Lightsync gaming mouse as the latest patch supports it.

I've installed the Logitech G HUB

There is a SIMS4 profile which it switches over to when Sims 4 is launched.

TS4_x64.exe is enabled but the LED reports as inactive.

I've done this Game Options > Other and toggled the Enable Keyboard Dynamic Lighting option.

However, all lights go out on the mouse when the game starts.

Any ideas?

Edit By Crinrict: Added Tag to Title

pc
  • SimQARobo's avatar
    SimQARobo
    4 years ago

    Hello.

    We've confirmed that Logitech's recent G Hub update does appear to fix the issue.

    To update G Hub, go into the Settings for G Hub and choose Check for Updates in the top right.

    You'll need version 2021.13.2906 or higher to see the change.

    If anyone is still seeing the issue after updating G Hub, let us know.

15 Replies

Show More
  • MGoins25's avatar
    MGoins25
    3 years ago

    I am having issues with my new Logitech G815 keyboard and G203 mouse (Both wired) I am not able to Light sync either of these to the sims 4. I have tried many different solutions TS4_x64.exe is enabled and have Logitech G Hub downloaded and fully updated to 2022.8.306864 but can not seem to get this to work. Anyone have a similar experience?

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    3 years ago

    Hello @MGoins25 

    There is a known issue where Lightsync stops working if you Alt-Tab or minimize the game while it's running.  Is that what you're seeing?  Or is it just never working for you at all?

  • Aotdiamondx2's avatar
    Aotdiamondx2
    2 years ago

    having the same issue has anyone found a solution ? the light will either turn off or just stay in regular profile also says inactive in the intergrations

  • Aotdiamondx2's avatar
    Aotdiamondx2
    2 years ago
    Replying back because i fixed my issue for linking mouse in sims 4 you have to go to program files and find the ghub apps right click and find properties/security/ change all the permissions to full control as an administrator [ i did for all apps associated with ghub] then restart computer after this was done i relaunched my game and have had no issues since

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,427 PostsLatest Activity: 16 minutes ago