Forum Discussion

Hero+

7 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...

graphics

guides

Jordan2495

7 years ago

Since the new update today, all of my lots have rainbow question marks. Is there a way tot fix this?

puzzlezaddict

Hero+

7 years ago

@Jordan2495 Try repairing the game in Origin: right-click on the Sims 4 icon in your game library and select Repair.

If this doesn't help, please post a screenshot of what you're seeing, and let us know whether your computer runs Windows or macOS.

Jordan2495
7 years ago
Thank you, I will try that now.
- livrichh
  6 years ago
  Did a repair end up working? I think I have the same problem and I thought it was caused by cc, but it’s still there even after I deleted all my cc.
  - EA_Lanna
    Community Manager
    6 years ago
    Hi @livrichh,
    
    Merged your post in with the master thread.
    If repairing your game hasn't helped you, please visit the Master thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-Night-Sky/m-p/8465644#M157759. The Master Thread for this has more advise and troubleshooting shared in it. I'll lock this thread in the meantime.
    
    Thanks,
    
    EA_Lanna