[CURRENT ISSUE] Sims 4 already running
Overview
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This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts. It can also be triggered by outdat...
Forum Discussion
@puzzlezaddict I want to say thank you for all you time and help.
I tried your last suggestion, still no success. I looked back on afew of the older thread and saw the create a new account suggestion, that was the only other suggestion that I hadn't tried fully.
I have managed to play The Sims 4 on my Windows 11 machine!
The only way it worked for me on my Windows 11 machine was to create a new "other user" account - "add a user without a Microsoft account" then "I don't have this persons sign in information". A quick update then loaded with my basic apps and programs, Tren security, The Sims 4, The Sims Medieval, EA app and a couple more that was it. I have not synchronized anything!!!
I pressed on the EA app and this had a message that it was already running checking in Task Manager I could see the EA app, ended task and tried again, after the third attempt I uninstall the EA app and install it again, then was able to login as normal and then I pressed play, The Sims 4 base game loaded with no issue!!! No packs or add-ons though...logged out of game and repaired The Sims 4 base game it repaired the base game (through the EA app) first then all my other packs (68 + base game) repaired!!!!!! After that I pressed play and it loaded, my saved games were gone, I didn't care. I am still able to access all the gallery and all my creations were there.
I pressed play on the other EA games that had the same original error " The Sims 4 is already running go ahead and start playing. It's a good one." The Sims Medieval and SimCity 2000. All loaded with no issue and all if any saved games were there they were gone, but they worked.
I am unsure if this will help anyone else but it worked for me!
I am still unable to load it on my main account where I am logged in in through Microsoft. To be honest I actually don't care as long as I can play.
Again @puzzlezaddict you are still fantastic, and I see you help so many people through this thread and I bet other's. You ROCK!!!! :-)
@GreenJasmyn That's great to hear. If you want to use your saves (I know you said you don't care, but still), you can load your old user account again, then copy anything you'd like to keep into C:\Users\Public, which is accessible from any account on your computer. Then retrieve the files once back in the new account, and move them to the relevant locations. Sims 4 and Sims Medieval both store user files in Documents > Electronic Arts; I don't know about SimCity 2000, but again, I can find out.
