[CURRENT ISSUE] Sims 4 Failed to Launch Game
Overview
Failed to launch game An error on our end caused the launch to fail. Try again a little later.
Please ONLY use this thread if your game actually fails to launch. If the game does open,...
Forum Discussion
cara_mon01234 madamsimmer Misslee_broo What happens when you try to play? If you get an error message, please post a screenshot.
If you haven't already, please please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
madamsimmer Misslee_broo If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
cara_mon01234 There's nothing in your dxdiag that points to a particular issue, which is why I'd like more context, specifically what happens when you try to play. If you play with mods or custom content, please also remove the Mods folder and try again.
This comes up every time I try to Launch I've tried a clean game no mods or cc changed gaming settings on computer and a clean folder the only time the game has launched is when I use a different user account on my laptop but I really don't want to move all my saves and stuff over to that account
Also get new last crash reports everytime it happens
I get the same thing, I've done everything on my end that I can and still nothing
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