Forum Discussion
when i try to launch the game i get a message that says that there is an error and that i have to reinstall the game. i've reinstalled it about three times now and the message still shows up and the game won't launch. i've seen some solutions for this issue but none of those have worked for me. help :(
Bird6402 Thanks for providing a dxdiag, which shows that your computer's graphics driver is crashing repeatedly. I don't know whether it's the cause of this error, but it should be addressed regardless, which means doing a clean uninstall and reinstall of the driver. Here's how:
If this doesn't help, please post a screenshot of the error, and let me know what antivirus you used and what kind of install this is (e.g. Steam or EA App).
- Bird64023 months agoRising Newcomer
i tried this and it still hasn't work, i attached what the error message is and i don't know how to check antivirus, and for the install it's installed on steam but connected to the EA App.