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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 Unable to Start, Already Running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
null
crashing
guides
launching
Janice0911's avatar
Janice0911
1 year ago

It won't allow me to play Sims 4; it says game is currently running. But I am not playing it. I have closed everything out and shut down my computer.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Janice0911,

    I've moved your post over to this thread as it should be relevant to what you're experiencing. Please check the steps on the first page of this thread as they should help address this issue.

    Note that if you're on Mac, you can hop over to this thread instead for more specific steps.

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