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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 Unable to Start, Already Running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
null
crashing
guides
launching
Raykeen123's avatar
Raykeen123
New Novice
1 year ago

But what if i don't have it installed in the documents but in program files? I mean it's automticly downloading in program files and not in the documents.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Raykeen123  The game itself should be installed somewhere in Program Files.  The suggestions referring to Documents are about the user folder, which is a completely separate folder.  Please look for it in Documents > Electronic Arts, although it will only exist if you've managed to launch the game at least once on this computer AND the folder hasn't been deleted.

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