Forum Discussion
@supermad09 When you disabled cloud backup, that means OneDrive, right? Is your Documents directory still in OneDrive? I ask because the initialization error and the already running error are both permissions issues, i.e. the game can't properly access the user folder in Documents > Electronic Arts. Sims 4 uses the Windows account's Documents directory if it can.
To be clear, your computer will have several Documents folders, but only one per account is designated as the directory. To find that location, search in Windows for Command Prompt, open it, and enter this command, starting with reg query:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
If you see OneDrive in the path, here's how to fix it (use the steps after the command above):
If you see a different location and would like to change it anyway, the registry edit will still help. But feel free to ask for advice before going that route.
If this doesn't help, please try the other suggestions in the master thread for the already running error:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380
Personal REG_SZ C:\Users\(myusername)\Documents
- puzzlezaddict11 months agoHero+
@supermad09 That looks fine. Did the suggestions in the related master thread help? If not, let me know, and we can try other troubleshooting.