Forum Discussion
treqabee
10 months agoNew Novice
hello, im about to launch TS4 but when i start the game says error, unable to start
what should i do? does reinstall the game would help?
- puzzlezaddict10 months agoHero+
treqabee This error is typically antivirus-related, so please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in. Set an exception for EADesktop.exe as well.
You may need to repair the game first.
- treqabee10 months agoNew Novice
where can i repair the game?
- puzzlezaddict10 months agoHero+
treqabee In the EA App, it's Sims 4 > Manage > Repair. In Steam, it's Sims 4 > Properties > Installed Files > Verify integrity of the game files.