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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

[CURRENT ISSUE] Sims 4 Unable to Start, Initialization Error

Overview This error is almost always related to permissions: the game cannot access or create the Sims 4 folder in Documents > Electronic Arts.  This, in turn, is typically due to an overprote...
crashing
guides
launching
EricLane's avatar
EricLane
New Novice
9 months ago

I try to launch Sims 4 today and it has error 135dec40:29f00e76:00000084:18a1dd51 when I launch.

I permitted it through Windows Defender, I made sure drivers were up to date, I cleared cache, I verified integrity of files via Steam, I uninstalled/reinstalled, I removed all mods, I restarted PC.

I'm out of ideas. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
9 months ago

EricLane Voltageeeeeee  This error is typically antivirus-related, so please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in.  Set an exception for EADesktop.exe as well.

You may need to repair the game first.

  • EricLane's avatar
    EricLane
    New Novice
    9 months ago

    I did allow TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64 through the Windows Defender firewall.  I permitted the entire BIN folder.  I "verified integrity of game files" via Steam.  I cannot use the repair function via EA app because that option doesn't exist.  I guess because I bought it on Steam.  I also allowed EADesktop.exe and the EA launder through Windows Defender.  

     I just tried running the app as administrator and it is still not working.  I could really use help.

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