Forum Discussion
@Dareacop
Sorry but this can not be undone.
If you deleted whole The Sims4 folder there is no way to recover it. If you have uploaded something to the Gallery - houses, families it is still there and you can download it.
The game created a new virgin game folder as it should. Start a new game and play.
Next time move The Sim 4 folder to the desktop instead delete it. In this way, you can paste your saves and library folders into the new game folder and will lose nothing.
I don't work for EA
The thing is I can't even get to a start menu, the game opens and then cuts straight to black and then exits.
- kreatora7 years agoHero (Retired)@Dareacop
Move the TS4 folder what you have now to the desktop. Then fix the game in Origin.
Origin/Library - right-click on TS4 - option "repair game"
Then try to launch the game. Let the game create a new, clean TS4 folder.- 7 years ago
I have tried that, my game just won't create the files needed for it. I am going to install the Sims 4 onto my laptop to get the folders to see if it works. If I can get it working, I'll upload the folder onto Drive or something similar. Don't know why I didn't think of it in the first place.
- kreatora7 years agoHero (Retired)
@Dareacop
What does it mean "the game does not want to create the necessary files?"
Can not you launch the game?
What happens when you click on the game icon or in Origin on "play"
If that's the case, then it's not because of missing files.
The game will create a new folder always even if you throw the entire Electronic Arts folder into the trash if the computer meets the requirements of the game and installation files in the Program Files folder are not broken.
But these files are not broken because you could fix the game in Origin without any problem.
So the only question is - what happens to your computer?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply