Forum Discussion

Synia_Ch's avatar
Synia_Ch
Rising Newcomer
3 months ago

DLC disappear

As mentioned, all the DLCs I purchased previously are missing.

And I found any can solve this problem on the internet, but couldn't help.

 

    • Synia_Ch's avatar
      Synia_Ch
      Rising Newcomer

      The packs in my screenshot are missing. I only can play without packs.

      The account is correct, I didn't sign in other account.

  • Synia_Ch  Your screenshot shows that you tried to purchase one expansion and the transaction failed.  Then you tried again and it succeeded, and then you received a refund.  So you don't actually own... I think the pack is Discover University.  The other two transactions are for free content, not packs.

    The point is, I don't know what content you're missing that your account is supposed to own.  If you have bought other packs, they're not on this account.