DLC download error

New year, same month.

I am having the same issue except its not detecting the pack itself. It's stuck on Preparing or it will go to Download Error. I have tried everything and still no help. 

@lynnsimsshaving the same problem, purchased HSY pack and keeps on stuck at preparing 14%. then throws a network error

update:

I solved the problem. for anyone experienced this 14% error you can try this.

1. gave up download the dlc

2. launch the game and play for a while, and to check you own the broken dlc

3. close the game

4. try download dlc again

I see someone else did the same thing and fixed the problem in this thread.

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@Karofsky wrote:
@lynnsimsshaving the same problem, purchased HSY pack and keeps on stuck at preparing 14%. then throws a network error

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I am having the same issue! Stuck at 14% with a 'Download error'. I have cleared the EA app cache and uninstalled/reinstalled the EA app. I am able to install other games and other Sims 4 add-ons.

Same issue - 14% then it states Network Error

All other add-ons downloaded fine.

and other games.

Just completed a new pc build and had to re-download.

More than just high school years, this issue is also affecting random DLC Kits / packs, specifically Modern Men's wear as an example. I have purchased, in the last 2 weeks, the entire Sims 4 Library except the "Growing together cause I wont pay $40, it had gone off sale the day before. Regardless, I otherwise own every single other Possible Kit / pack / DLC of any type. I was playing and attempted to interact with the new Gallery update, I had just uploaded my house and the game had a crash. I attempted to use the "Clear Cache" and multiple repair attempts all failed on the High School and Modern Men's I can't remember the others. These attempts leave a message with a Download error, stating try again. After sever failed repair attempts I Uninstalled, went to the folders in Documents and the game install location. The uninstall had removed even the Folder Sims4, so nothing there, Deleted the Documents Sims 4 directory. Okay, so that would mean a Fresh Install... I get to Updates re slow... Repairs are painful, but when during a full fresh install for the SECOND attempt... I cried. Both failed on the modern men's, the second attempt I was base game one by one installing, most succeeded. I then waited to see if it was just that one causing the fuss... then High school and more tears... I on attempt 3 from a directory rehash... If this doesn't work it is not possible to be anyone but EA's fault.

my sims4 high school dlc won't download and is stuck at 14%

I've tried reinstalling the game and cache clearing my computer through cleanmgr.exe

I think maybe if I could uninstall the 14% that has been installed and try installing again, it may work. But I don't know how to.

was yours solved too?

Hi @bopw44ww389h, 

Could you include an Error Report ID in your reply, please. The EA Error Reporter helps us diagnose and troubleshoot issues with your games or the EA app. These guides will help you gather that information and add it to your post: 

• Using the EA Error Reporter in the EA app
• How to attach a file to your AHQ Post

- EA_Lanna

(CM: Edited to correct and clear up directions)

Ive tried deleting clearing my cache practically everything nothing is working. im actually so pissed that the pack i bought keeps saying download error while still being stuck on 14%

How do i fix this???