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Piperbee's avatar
Piperbee
New Rookie
4 months ago
Solved

EA app not launching any of my games

I play The Sims, The Sims 2 and The Sims 4 (which is also connected to Steam), and I haven't opened these games since Feb 20th before the recent updates. They were updated since then. When I try to launch any of these games (whether through steam or the EA app) the only thing that happens after I get the "preparing game" loading pop-up is that the EA app opens to my library. Nothing else. Not even a black screen or anything.

I've ended the EA task in my task manager, restarted my computer, removed all my mods/CC, uninstalled the EA app and reinstalled, run the program as an administrator, and tried populating a clean save by removing the Sims 4 folder. I anticipate the problem has nothing to do with a save file because none of my other games will launch either.

I can provide information on my computer specs if necessary but it is a high-performing computer.

  • Piperbee's avatar
    Piperbee
    4 months ago

    Hi, I did more troubleshooting on my own after reinstalling. I had to reinstall on Steam as well as EA and then I had to do a fresh open (I removed the entire Sims 4 folder) and narrowed down the issue to something in that original folder being corrupted. I don’t know what it was, but it wasn’t mods and it wasn’t the saves I was using. So I was able to solve this problem on my own. I did have to reinstall AND removed the Sims 4 folder to get it to work because those two solutions did not work individually.

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