EA App Regularly Needs Task Manager
The app often fails with tasks such as:
* It fails to load The Sims 4 when I want to play.
* It says my library of games is empty, even when I've only just purchased something new.
* Sometimes it tells me that certain game packs or kits have been removed, even though they haven't.
I fix these issues by opening up my task manager and force-closing every EA listing under the processes tab. But why is this necessary? I've been doing this for months and still the app keeps too many background processes going after I've finished playing which then affects the way the app behaves. I just purchased the two Sims 4 kits released today and then went to my library to download them and found my library empty... 🙄 closed everything in my task manager, restart the app and my games were back again. It's really annoying to have to keep doing this all the time.
Please note - I tried to post this issue on AHQ and, lo and behold, it glitched out on me because there were no drop-down options for platform etc and it wouldn't allow the post without these selections.
elliebreton How are you closing the App? If you're Xing it out, try using the menu in the upper-left corner of the App window instead. And try disabling the background service under Settings > Application. I've found that the EABackgroundService is still active, but perhaps this setting governs additional services instead.
I also always kill the EABackgroundService in the Task Manager after closing the App itself. It's annoying but also prevents most App-related issues.
It would be best to post on Answers HQ for now, since that's where EA people are looking for App-related issues and information. But you can post in the App PC tech section rather than Bug Reports if the bug template isn't working.
