EA App Required Now?

No worries at all.

We are also currently looking for EA app error reports ID's for the issues players were seeing with Sims 2 Ultimate Collection showing as Double Deluxe or as a ZIP file instead of the normal game install.

Additionally, we are also seeking report ID's for players having issues with the Sims 3 store content not installing.

If you can provide these ID's (or any other issues) please report them on Answers HQ here so that hopefully we can get these errors corrected before migrations are resumed in the future.

Thanks for that info, @EA_Cade ! I'm not afraid to move on, but it's been stressing me that there might be problems with my game/app when I'm in the middle of producing the weekly "The Bagged Talent" tv-show. It's rather time consuming, and only 3-4 days with no access to my game would crash the planned schedule. With voting by viewers it's rather damaging *not* following a schedule. Final show is planned for January 8th, so if the transfer is on hold until after New Year, I might lower my shoulders a bit :)

"AalyahReed;c-18210998" wrote:
I have been reading about the EA App transition from Origin, and most of what I have read is not good at all. It seems like Simmers are having quite a few issues with it, so I'm very apprehensive to switch.
As I was / am in the process of building a custom save file, I didn't update right away a few patches back, and it saved me from some of the worst game breaking bugs that were introduced between MWS, Werewolves, and HSY. And from what I've been reading, some of the bug fixes in patches & the SDX have worked for some, but not for others, and some have even introduced new bugs. So even though there are features & packs I would like to have, I'm cautious about updating just yet. So as of now, I'm at patch 1.87. I have automatic updates turned off in Origin for exactly this reason.
Here's My Question: I am trying to determine if, other prevalent EA App issues aside, switching to the new app would automatically patch my game? From what I've read, if I switch over, the game will update automatically to the most recent patch, and it is only after that that I can turn off automatic updates again, like in Origin; is that correct? Or has anyone been able to switch over from Origin to the EA App, but was successful in preventing it from updating/patching?

I was scared of that. After my EA App installed it didn't automatically update and I turned off automatic updates and went offline
All went well on my main laptop, but it wouldn't recognise my account info on my second laptop so after an hour of trying to get it to open, and rebooting, I uninstalled it.

@EA_Cade Thank you for clarifying that Sims 4 players are not being migrated to the EA App at this time. I'm glad the transfer is on hold for now so we don't have to troubleshoot during the holidays. Hopefully things will improve in the future so loyal players can have a smooth transition. I mostly play Sims 4 now, but I do have the Sims 2 Ultimate Collection, and Sims 3 with some store worlds & content, and it would be devastating to migrate and find them gone or unable to be accessed.

@EA_Cade Hello :) Thank you for your informations here on the forums.

I have a question. Like I said a few posts above, a week ago I was forced to switch to the EA App and now it is telling me that I don't own the base game and that I have to download it, although I can access the game with the EA App through the left small icon and everything is fine.
I own almost every pack except paranormal and menswear, and all packs are there, except the basegame.

Here is a picture, it's in german, but instead of "play" it sais "download" (german "Herunterladen").



I wonder if this is concerning or is it just a visual glitch?
Now that players are not forced anymore to use the EA App, should I switch back to Origin because of the false basegame-Info?

I'm very confused about all this. :(

@AalyahReed You are welcome :)

Doesn't look like theres any answeres or help coming through.
I've now had the new app for three weeks now, and touch wood all's okay.
Sometimes ts3 doesn't show up in My collection, but if I refresh the app it comes up again.
Too late for me to go back to Origin, and I won't reinstall it on laptop 2 in case it messes up what I already have working in laptop one.
Too hard basket.
Not good, but at the end of the day, you'll all be transferred. Hopefully once all the bugs are fixed. But once they're fixed, you can bet your life there will be a new lot of problems.
I mean, what are they fixing? Mine works, alot of orher peoples work,? Will fixing sonething mess it up for those already working? What happens when the new force migration happens.
It's a nightmare!

Since being forced to switch to the new EA App, my Sims 3 game is a major headache.I clear caches ,refresh and offer up prayers and I still dont have game working with all my store content or store worlds. I paid for these items and EA greedily took my money now refuses to let me have them. I have reinstalled ,cleared and cleaned and redownloaded just to find out I just wasted alot of time . Angry doesnt even begin to touch on how feel about EA right now.I see Sims 4 offered on sale and laugh.Same thing with the future Sims 5.EA has lost this fool with money to spend.I am looking into other games as dealing with the frustration of trying to get my Sims 3 working isnt worth it anymore .
BTW, to those at EA thank your lucky stars you work where you do.If I consistently failed tasks and let down customers as horribly as you all do in the Real World I would have been fired long ago!!!

@readypost They have the app on pause so you can return to Origin via link given by @EA_Cade
That way you play the old games again.

@Bluegayle yeah tried to redownload Origin and after installing I got an error message that Origin cant find an internet connection to finish set-up so using Origin is not an option .Thank you trying to offer a solution tho.

Yes, I just finished downloading the EA app as I couldn't launch the Sims3 a few minutes ago. All my games are there and so is my store content on the sims3 launcher. :)