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joecobra72's avatar
joecobra72
Rising Newcomer
1 year ago
Solved

EA app won’t open - red X popup appears when launching The Sims 4

 when i try to start the ea app or the Sims 4 i get a popup box with a red x in it

thank you for your help

CM thread update

  • @joecobra72  Please download a fresh copy of the EA App installer:

    https://www.ea.com/ea-app#downloads

    and run it.  You should see the option to repair the App, and please choose that.  Then restart your computer and see whether the App works.  If it doesn't, please post a screenshot of the error.

    Sims 4 won't work unless the EA App opens and loads properly.

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  • @joecobra72  Please download a fresh copy of the EA App installer:

    https://www.ea.com/ea-app#downloads

    and run it.  You should see the option to repair the App, and please choose that.  Then restart your computer and see whether the App works.  If it doesn't, please post a screenshot of the error.

    Sims 4 won't work unless the EA App opens and loads properly.