Forum Discussion

Rising Newcomer

1 day ago

Enchanted by Nature doesn’t work + recent purchase not available

Hi, I tried everything on the internet to get Enchanted by Nature to work. Yet it doesn’t. It bought and downloaded and it’s more than a week since the purchase. Plus I made a purchase of Life and ...

ea app

EA_mplsnow

Community Manager

17 hours ago

Hey purple_papaja,

Do those packs appear as 'Installed' when you click 'Manage add-ons', but aren't appearing in-game? If you haven't already, please try clearing the EA App's cache and clicking The Sims 4 > Manage > Repair game.

Let us know what you're seeing, thanks!