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TanasiaG0's avatar
TanasiaG0
Newcomer
30 days ago

Live mode is unplayable

I have not played The Sims in a couple of months so when I got my gaming laptop back (a Lenovo that I've had absolutely no problem playing the Sims on before) I've seen a few people have this issue before and they've been able to get help on here so I was just wondering if anyone has any ideas on what to do. I have already reset my entire laptop itself, removed all of my mods and deleted and reinstalled the game multiple times. I'm at my wits end. My save files are completely fine and everything else seems to be running perfectly but the game itself won't stop glitching

cc or mods removed
ea app
graphics
lag
launching
steam

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    30 days ago

    TanasiaG0​  It looks like you don't have a proper graphics driver installed.  If you know which one you'd need, please downoad and install it, and restart your computer before trying to play again.

    If that doesn't help, or you don't know which driver to install, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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