My entire household got stuck in the middle of their actions. One was on the toilet, one in bed and one in a chair. Once their actions were finished, they kept sitting/lying where they were even after I had cancelled their actions. No matter where I tried to send them they stayed put as their needs went down. I tried resetsim, they were reset to a standing position but still wouldn't move or perform any actions. Tried teleporting them, same problem. Tried exiting the game, even restarting the computer, but every time I tried to exit or go to main menu, the game got stuck on loading screen and I had to shut it down via task manager (so I couldn't choose a different family or move them out). Every time I started the game again they were still stuck. Uninstalled and reinstalling the game now, hopefully it will work again but all my saves will be lost. Was expecting a game like this at full price to actually work.

I had the same problem, reset Sim doesn't work. I went into the other neighbourhood (don't know which you're playing in so obviously whichever one you're not.) I sent a sim from this neighbourhood to visit my frozen sim and chatted to them, went back home, saved the game to main menu and then opened the original game. Sims were no longer frozen, not sure what to do if both neighbourhoods freeze though.

Hit control shift CType: testingCheats onThen type: cas.fulleditmodeThen hit shift and click the Sim and click reset object (debug)This just worked for me.

Hello everyone, I'm a little confused at how exactly the reply system works here, so I did choose one particular post to give my answer to your questions. I did experience the exact same problem as all of you. Not only my current family got stuck, not the entire town, but every other family in the entire World. I did try everything from using a "Debug" cheat to reinstalling the game and adding back my old files (because for getting rid of some bugs this is actually working), but nothing happened. The same problem occurs again and again, and again. Then I decide that it should be something that I did download from the net. I started with the last package files I did put in my Mode folder. It wasn't them and I was really desperate when I remembered that at the same time that part of my main problem started to occur I did install a mod to my game. Since I'm keeping a file with all the mods that I'm installing by dates and since my computer could easily show me the date of modification to the installed files I deleted the mod file I was looking for. My game started normally, my Sims weren't stuck anymore and whatever I have told them to do they were doing it.I am seeing that this topic is from September, but since I have experienced the same problem with the new expansion of the game (Get Together) I was feeling like sharing my opinion too. Hope that I'll help someone out there. 🙂 Have a nice play everyone and please excuse for my bad English. 🙂

My sim was sitting at the bar ordered a drink, then tried to order chips and every one at the bar just stopped. This included 5 other NPCs (bartender included). I used the ResetSim command, this removed everyone from the bar but then all the effected sims would just stand there idly. I was able to save as the game file, and on trying to exit had to manually kill the Sim 4 task in the task manager because it was not responding but would not even give me the not responding failure message. When I restarted the game my sims and 3 of the NPCs were still stuck in idle.

@shock1203 wrote:It's happened to me 3 times in the past 3 days. I tried canceling all actions, attempting to travel (which usually goes to loading screen immediately), and even evicting and moving them back into their home. Nothing works so far except loading the previous save, which is hours behind.Really frustrating bug...Also, if I exit the game while it's bugged and try to load that same save, it will never load. I need to manually cancel Sims4 from the Task Manager and start the game up again, with a different save. I'm really glad I had a different save or I'd have lost everything I'd played so far.I am expierencing the same.

Entire household stuck, game gets stuck on loading screen on exit

33 Replies

Anonymous
11 years ago
They were doing what i wanted earlier now they won't respond to commands and then when i try to close the game, it won't respond what the heck?
Anonymous
11 years ago
I'm having the exact same problem I even exited out the game and went back into it. Still the same thing.
Anonymous
11 years ago
Have you tried restarting your computer? Also if your mouse/keyboard use their own software, please make sure it is running with Admin rights.
Anonymous
11 years ago
My sim was sitting at the bar ordered a drink, then tried to order chips and every one at the bar just stopped. This included 5 other NPCs (bartender included). I used the ResetSim command, this removed everyone from the bar but then all the effected sims would just stand there idly. I was able to save as the game file, and on trying to exit had to manually kill the Sim 4 task in the task manager because it was not responding but would not even give me the not responding failure message. When I restarted the game my sims and 3 of the NPCs were still stuck in idle.
Anonymous
11 years ago
Also any attempted interaction with the bar will not queue, but other interactions will (they just don't execute)
shock1203
Seasoned Novice
11 years ago
It's happened to me 3 times in the past 3 days. I tried canceling all actions, attempting to travel (which usually goes to loading screen immediately), and even evicting and moving them back into their home. Nothing works so far except loading the previous save, which is hours behind.
Really frustrating bug...
Also, if I exit the game while it's bugged and try to load that same save, it will never load. I need to manually cancel Sims4 from the Task Manager and start the game up again, with a different save. I'm really glad I had a different save or I'd have lost everything I'd played so far.
semperfimj
11 years ago
My sim is stuck in a chair. I cant get him to do anything. He has already peed himself twice because he cant get up.
Anonymous
11 years ago
@shock1203 wrote:
It's happened to me 3 times in the past 3 days. I tried canceling all actions, attempting to travel (which usually goes to loading screen immediately), and even evicting and moving them back into their home. Nothing works so far except loading the previous save, which is hours behind.
Really frustrating bug...
Also, if I exit the game while it's bugged and try to load that same save, it will never load. I need to manually cancel Sims4 from the Task Manager and start the game up again, with a different save. I'm really glad I had a different save or I'd have lost everything I'd played so far.
I am expierencing the same.
snackomnom
11 years ago
I have the exact same issue.
crinrict
Hero+
11 years ago
Did you try to reset the Sims with resetsim <firstname> <lastname> ?