Error 102:c4ef4efa

Hi @nowadi

split your thread as this is a new one.

Are you using any mods/cc in your game ?

If not, please provide your save game as per instructions here:  [INFORMATION] How to Send User Files to The Sims 4 Team

Cannot load my households

My save https://1drv.ms/u/s!AuOg_fyfodYCb5LJBEdP1b3R9Uc

I was playing rotationally with aging on for a while so I think some culling occurred.

I was transfering sims between households and when I went to load the remus household I got the load error 

image of error code : https://1drv.ms/i/s!AuOg_fyfodYCcYyCNzfWgiXRCL8

 I have no mods or cc currently

@misstrgal

Is your game fully updated? This should have been fixed in a patch 🙂

Hi @misstrgal

I moved your post to the thread with the correct error message. All the numbers are important and yours is different from the one you posted in.

Thanks for the save, I'll check it out

EDIT: I checked out your save and don't have any issues loading the Remus household. What do you have your max household settings on ? You have a lot of played households. This can lead to performance issues. Does it repeatedly happen every time when you load that household ?

I figured out which save I needed to upload and here it is: https://1drv.ms/u/s!AuOg_fyfodYCcjvQ-hSkvTCfVyQ

Seems I cannot load any households on it, not just Remus

hopefully this will help you get to the bottom of the problem

I can definitely duplicate your issue on that save but unfortunately it's hard to find out what's causing it.

I'll forward it but for now, all you can do is play a different save until this is can be fixed as well. 

Don't delete your save, they can usually be saved.

@misstrgal some good news: If you ignore the message and then try to load the lot again, it works. So basically:

1. Try loading lot

2. Get Error

3. Click ok on message

4. Go back to neighborhood

5. Load household.

Hi

Whenever I move household with an elder (either on their own or with a family to a property with other elders) the game crashes and gives the above error message. It then will let e reload but then all the clubs points reset to zero. I can still play by going back to a previous save but it's frustrating not being able to move my elders.

I have only had this problem since the patch, I wondered if it's a problem with ghosts as I get constant messages duplicated 5 at a time telling me ex sims spirits are fading.

Never used mods.

Not deleted sims.