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gakungamwangi's avatar
gakungamwangi
Seasoned Newcomer
2 days ago

Freezing When I Add Anything New

Hey everyone.

Every time I add anything new to The Sims 4 folder, whether it is a mod, cc or even custom music, I'll open up the game and the game will freeze and hang and I'll be forced to close the program. My mods and CC are updated. Somebody please help out. 

 

My laptop is a HP, with intel core i7

2 Replies

  • gakungamwangi​  Please list the location of the user folder, as the game sees it:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    You can write [username] instead of your actual username, but leave the rest intact.

    Please also let me know whether your antivirus lists any recent Sims 4-related actions.  If it does, you can whitelist/exclude the game, or you can temporarily disable the AV as a test.  As long as you don't do anything else as the same time, your computer should be safe; just remember to reenable it afterwards.

  • gakungamwangi's avatar
    gakungamwangi
    Seasoned Newcomer
    2 days ago

    Also I've done the whole move sims 4 folder out of the EA folder, and it didn't help