Gallery freezes and crashes the game

I've tried everything the internet has to offer me on this issue with the gallery freezing and it's been happening for over a month now. Removed all mods/CC, cleared cache, deleted the tray folder, ran a game repair, did a full uninstall by making sure I removed everything from the Documents>Sims4 pathway, and reinstalled. I also ran some command on my computer to detect and repair corrupt files. My specs surpass the recommended requirements (not just the minimum). I have 16GB RAM, 10 of which is free. Every other aspect of game play works as expected. It only freezes when I try to access the gallery. I keep checking back for a solution, because I really miss the gallery.